FAQs

On some shoes you will notice by the size it will say it’s an F or a G fitting, this is a reference to it’s width; F being standard width and G being a wider fitting. Not all shoes have this option.

Depending on the brand we can offer up to mens size 15 and ladies 9 ½ (upon special request).

Depending on the brand we can offer from a mens size 5 and ladies size 2 ½.

It depends on the work involved and the season. Winter is our peak season for repairs but we aim to have them done in one to two weeks. If for some reason it is going to take longer we will call you to let you know an estimated time.

Very easy! Call us during opening hours or send us a message us and we aim to get back to you within 24 hours.

We will contact you and explain why they can’t be repaired and simply post them back to you.

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